Spirit Air: Very Very Difficult to reach a real person. The...
A Spirit Air customer review by GetHuman user ~Bum Bot Says from November 19th, 2017
Background on ~Bum Bot Says's case
GetHuman: ~Bum Bot Says - can you tell our other Spirit Air customers when your case took place?
~Bum Bot Says: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Bum Bot Says a list of common Spirit Air problems)
~Bum Bot Says: "Special Request" was why I was trying to call.
~Bum Bot Says's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bum Bot Says: Very Very Difficult to reach a real person. The taped phone messages are absolutely annoying to the bone.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Bum Bot Says: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bum Bot Says: I'd give them a two out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Bum Bot Says: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Bum Bot Says: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bum Bot Says taken from his Spirit Air customer service problem that occurred on November 13th, 2017.