Spirit Air: this is the worst airline service helpline I ha...
A Spirit Air customer review by GetHuman user ~very annoyed from November 25th, 2017
Background on ~very annoyed's case
GetHuman: ~very annoyed - can you tell our other Spirit Air customers when your case took place?
~very annoyed: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~very annoyed a list of common Spirit Air problems)
~very annoyed: "Question About A Booking" was why I was trying to call.
~very annoyed's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very annoyed: this is the worst airline service helpline I have ever had to deal with. To try and get a live person is ridiculous, when I finally got a live person he didn't speak good English and then hung up on me.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~very annoyed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very annoyed: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~very annoyed: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~very annoyed: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very annoyed taken from his Spirit Air customer service problem that occurred on November 15th, 2017.