Spirit Air: why cant i speak to a human?!? i am going crazy...
A Spirit Air customer review by GetHuman user ~amy miller from November 17th, 2017
Background on ~amy miller's case
GetHuman: ~amy miller - can you tell our other Spirit Air customers when your case took place?
~amy miller: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~amy miller a list of common Spirit Air problems)
~amy miller: "Flight Inquiry" was why I was trying to call.
~amy miller's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amy miller: why cant i speak to a human?!? i am going crazy. spirit airlines, you will be the cause of many suicides.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~amy miller: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amy miller: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~amy miller: For that I would say four out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~amy miller: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amy miller taken from his Spirit Air customer service problem that occurred on November 7th, 2017.