Sports Authority Warranty Services: Bought warranty for basketball as was recommend...
A Sports Authority Warranty Services customer review by GetHuman user ~creative1 from November 7th, 2017
Background on ~creative1's case
GetHuman: ~creative1 - can you tell our other Sports Authority Warranty Services customers when your case took place?
~creative1: Yeah. It was afternoon, on October 29th.
GetHuman: Did you reach out to Sports Authority Warranty Services, and if so, how?
GetHuman: And which of these common Sports Authority Warranty Services customer issues best describes the reason you wanted to talk to them?
(Shows ~creative1 a list of common Sports Authority Warranty Services problems)
~creative1: "Cancel order" was why I was trying to call.
~creative1's review of Sports Authority Warranty Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Sports Authority Warranty Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~creative1: Bought warranty for basketball as was recommended by sales associate at Sports Authority.Was told if any issues arise that the warranty would take care of this, well issues did arise. The warranty I bought is for a year and they told me that the manufacturers warranty is for a year so they would not cover it til it manufacturers warranty ran out. So why would they sell me a warranty they never intended to cover in the first place.
GetHuman: Let's quantify your experience contacting Sports Authority Warranty Services. On a scale of 1 to 5, how easy is it go get help on a Sports Authority Warranty Services problem?
~creative1: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~creative1: I'd give them a three out of five on communication.
GetHuman: And what about Sports Authority Warranty Services's ability to quickly and effectively address your problem?
~creative1: For that I would say two out of five.
GetHuman: And finally- any advice for other Sports Authority Warranty Services customers?
~creative1: Call them early in the day or late. Don't forget any personal or account information you might need for Sports Authority Warranty Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~creative1 taken from his Sports Authority Warranty Services customer service problem that occurred on October 29th, 2017.
Sports Authority Warranty Services
3.00 of 5 stars | 1 reviews
~creative1's Sports Authority Warranty Services Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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