Sprint Corporate Care: I have been with sprint since ****. I was tryin...
A Sprint Corporate Care customer review by GetHuman user ~laura gerber from November 27th, 2017
Background on ~laura gerber's case
GetHuman: ~laura gerber - can you tell our other Sprint Corporate Care customers when your case took place?
~laura gerber: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~laura gerber a list of common Sprint Corporate Care problems)
~laura gerber: "Change plan" was why I was trying to call.
~laura gerber's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~laura gerber: I have been with sprint since ****. I was trying to upgrade my phone but in the process i have been lied to multiple tines. Hung up on and given wrong info by multiple people. I am on hold now to tell them how dissatisfied i am canceling service and going to a new carrier
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~laura gerber: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~laura gerber: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~laura gerber: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~laura gerber: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~laura gerber taken from his Sprint Corporate Care customer service problem that occurred on November 20th, 2017.