Sprint Corporate Care: My account is still not fixed, I have had to c...
A Sprint Corporate Care customer review by GetHuman user ~dont have one from November 28th, 2017
Background on ~dont have one's case
GetHuman: ~dont have one - can you tell our other Sprint Corporate Care customers when your case took place?
~dont have one: Yup. It was morning, on November 23rd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~dont have one a list of common Sprint Corporate Care problems)
~dont have one: "Cancel service" was why I was trying to call.
~dont have one's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont have one: My account is still not fixed, I have had to call * times & can never get the first person I spoke with. Had to explain issue * times & after being put on hold for half my life was disconnected * times. Tried to call back & GEE, it was after hours. What a Joke
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~dont have one: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont have one: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~dont have one: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~dont have one: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont have one taken from his Sprint Corporate Care customer service problem that occurred on November 23rd, 2017.