Sprint: no chat button to click on , waiting * wks to s...
A Sprint customer review by GetHuman user ~want my phone from November 25th, 2017
Background on ~want my phone's case
GetHuman: ~want my phone - can you tell our other Sprint customers when your case took place?
~want my phone: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~want my phone a list of common Sprint problems)
~want my phone: "Complaint" was why I was trying to call.
~want my phone's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~want my phone: no chat button to click on , waiting * wks to sign up for **.** unlimited talk and text plan. they wont order a iphone * to get this service.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~want my phone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~want my phone: I'd give them a three out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~want my phone: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
~want my phone: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~want my phone taken from his Sprint customer service problem that occurred on November 19th, 2017.