Square Cash: Money not deposited
A Square Cash customer review by GetHuman user GetHuman-pineda from December 8th, 2017
Background on GetHuman-pineda's case
GetHuman: GetHuman-pineda - can you tell our other Square Cash customers when your case took place?
GetHuman-pineda: Yes. It was morning, on December 4th.
GetHuman: Did you reach out to Square Cash, and if so, how?
GetHuman: And which of these common Square Cash customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-pineda a list of common Square Cash problems)
GetHuman-pineda: "Dispute a Charge" was why I was trying to contact.
GetHuman-pineda's review of Square Cash customer service
GetHuman: So how would you sum up your experience for GetHuman's Square Cash customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-pineda: Money not deposited
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-pineda: My money was not sent instantly like it usually does I pay *% to get instant transfers
GetHuman: Let's quantify your experience contacting Square Cash. On a scale of 1 to 5, how easy is it go get help on a Square Cash problem?
GetHuman-pineda: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-pineda: I'd give them a three out of five on communication.
GetHuman: And what about Square Cash's ability to quickly and effectively address your problem?
GetHuman-pineda: For that I would say five out of five.
GetHuman: And finally- any advice for other Square Cash customers?
GetHuman-pineda: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Square Cash to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-pineda taken from his Square Cash customer service problem that occurred on December 4th, 2017.
Square Cash
4.60 of 5 stars | 73 reviews
GetHuman-pineda's Square Cash Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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