Staples Product Support: HAVE ASKED FOR PARTS LIST FOR A SHREDDER. HAVE...

A Staples Product Support customer review by GetHuman user ~JOHN from November 27th, 2017

Background on ~JOHN's case

GetHuman: ~JOHN - can you tell our other Staples Product Support customers when your case took place?
~JOHN: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Staples Product Support, and if so, how?
~JOHN: I used the 800-425-0049 number I found for on the GetHuman Staples Product Support customer phone number page I was on: Staples Product Support Customer Service Phone Number
GetHuman: And which of these common Staples Product Support customer issues best describes the reason you wanted to talk to them?
(Shows ~JOHN a list of common Staples Product Support problems)
~JOHN: "Warranty claim" was why I was trying to call.

~JOHN's review of Staples Product Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Staples Product Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JOHN: HAVE ASKED FOR PARTS LIST FOR A SHREDDER. HAVE NOT REC'D. CALLED BACK SEVERAL TIMES PLUS ** MINUTES EACH TIME BUT NO ANSWER. PLEASE CALL ME AT *** ***.****. TY IN ADVANCE
GetHuman: Let's quantify your experience contacting Staples Product Support. On a scale of 1 to 5, how easy is it go get help on a Staples Product Support problem?
~JOHN: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JOHN: I'd give them a five out of five on communication.
GetHuman: And what about Staples Product Support's ability to quickly and effectively address your problem?
~JOHN: For that I would say five out of five.
GetHuman: And finally- any advice for other Staples Product Support customers?
~JOHN: Call them early in the day or late. Don't forget any personal or account information you might need for Staples Product Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JOHN taken from his Staples Product Support customer service problem that occurred on November 24th, 2017.

Staples Product Support

4.50 of 5 stars | 9 reviews

~JOHN's Staples Product Support Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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