I've been drinking Starbucks for ** years, in c...
A Starbucks customer review by GetHuman user ~disappointed starbucks lover from November 20th, 2017
Background on ~disappointed starbucks lover's case
GetHuman: ~disappointed starbucks lover - can you tell our other Starbucks customers when your case took place?
~disappointed starbucks lover: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~disappointed starbucks lover a list of common Starbucks problems)
~disappointed starbucks lover: "Delivery problem" was why I was trying to call.
~disappointed starbucks lover's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disappointed starbucks lover: I've been drinking Starbucks for ** years, in college I would sit and study there all day. Ive NEVER had an issue with anyone or anything at any Starbucks. However, I moved to Brandon FL and the Valrico Starbucks has some of the RUDEST employees. More then once they have just been awful towards me. One employee actually yelled at me over change and today I ordered through the drive through and as I received my drink I listened as an employee was repeating and mocking what I was saying! REALLY! Hard to enjoy your coffee after that. Corporate should investigate this store! -there are some nice employees but overall they are straight disrespectful to customers
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~disappointed starbucks lover: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disappointed starbucks lover: I'd give them a five out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~disappointed starbucks lover: For that I would say five out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~disappointed starbucks lover: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disappointed starbucks lover taken from his Starbucks customer service problem that occurred on November 11th, 2017.