Starbucks: The Safeway store in Green Valley. AZ does an e...
A Starbucks customer review by GetHuman user ~Tomas Kelley from November 1st, 2017
Background on ~Tomas Kelley's case
GetHuman: ~Tomas Kelley - can you tell our other Starbucks customers when your case took place?
~Tomas Kelley: Sure. It was afternoon, on October 30th.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~Tomas Kelley a list of common Starbucks problems)
~Tomas Kelley: "Make a reservation" was why I was trying to call.
~Tomas Kelley's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tomas Kelley: The Safeway store in Green Valley. AZ does an excellent job. Service is fast and friendly and the products are great.
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~Tomas Kelley: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tomas Kelley: I'd give them a three out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~Tomas Kelley: For that I would say four out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~Tomas Kelley: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tomas Kelley taken from his Starbucks customer service problem that occurred on October 30th, 2017.