Starbucks: The person answered all of my questions, was ve...
A Starbucks customer review by GetHuman user ~screenname like the movies? from November 25th, 2017
Background on ~screenname like the movies?'s case
GetHuman: ~screenname like the movies? - can you tell our other Starbucks customers when your case took place?
~screenname like the movies?: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~screenname like the movies? a list of common Starbucks problems)
~screenname like the movies?: "Complaint" was why I was trying to call.
~screenname like the movies?'s review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~screenname like the movies?: The person answered all of my questions, was very polite but not artificial, and helped me with my concern.
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~screenname like the movies?: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~screenname like the movies?: I'd give them a four out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~screenname like the movies?: For that I would say one out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~screenname like the movies?: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~screenname like the movies? taken from his Starbucks customer service problem that occurred on November 23rd, 2017.