Starbucks: The service was ok but i have never in my life...
A Starbucks customer review by GetHuman user ~Definitely Dunkin from November 23rd, 2017
Background on ~Definitely Dunkin's case
GetHuman: ~Definitely Dunkin - can you tell our other Starbucks customers when your case took place?
~Definitely Dunkin: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~Definitely Dunkin a list of common Starbucks problems)
~Definitely Dunkin: "Points Redemption" was why I was trying to call.
~Definitely Dunkin's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Definitely Dunkin: The service was ok but i have never in my life had such horrible coffee! Tasted like something I could make in my **** home for free without going and WASTING like *-* dollars on this ****. Save your money and don't even brother going to Starbucks
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~Definitely Dunkin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Definitely Dunkin: I'd give them a five out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~Definitely Dunkin: For that I would say one out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~Definitely Dunkin: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Definitely Dunkin taken from his Starbucks customer service problem that occurred on November 14th, 2017.