Starbucks: These motley crew of one obese mamager and a wo...
A Starbucks customer review by GetHuman user ~Giovanni Lucca from November 19th, 2017
Background on ~Giovanni Lucca's case
GetHuman: ~Giovanni Lucca - can you tell our other Starbucks customers when your case took place?
~Giovanni Lucca: Sure. It was late at night, on November 15th.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~Giovanni Lucca a list of common Starbucks problems)
~Giovanni Lucca: "Make a reservation" was why I was trying to call.
~Giovanni Lucca's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Giovanni Lucca: These motley crew of one obese mamager and a woman who looks like she has been in a car wreck are the most unfriendly hateful folks Ihave ever seen workung at a Starbucks
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~Giovanni Lucca: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Giovanni Lucca: I'd give them a three out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~Giovanni Lucca: For that I would say two out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~Giovanni Lucca: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Giovanni Lucca taken from his Starbucks customer service problem that occurred on November 15th, 2017.