Stardock: want to ask tech question, about problem I'm ha...
A Stardock customer review by GetHuman user ~ronfirefox from November 17th, 2017
Background on ~ronfirefox's case
GetHuman: ~ronfirefox - can you tell our other Stardock customers when your case took place?
~ronfirefox: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Stardock, and if so, how?
GetHuman: And which of these common Stardock customer issues best describes the reason you wanted to talk to them?
(Shows ~ronfirefox a list of common Stardock problems)
~ronfirefox: "Returns" was why I was trying to contact.
~ronfirefox's review of Stardock customer service
GetHuman: So how would you sum up your experience for GetHuman's Stardock customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ronfirefox: want to ask tech question, about problem I'm having with text and desktop icons in the Fences* program.
GetHuman: Let's quantify your experience contacting Stardock. On a scale of 1 to 5, how easy is it go get help on a Stardock problem?
~ronfirefox: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ronfirefox: I'd give them a one out of five on communication.
GetHuman: And what about Stardock's ability to quickly and effectively address your problem?
~ronfirefox: For that I would say four out of five.
GetHuman: And finally- any advice for other Stardock customers?
~ronfirefox: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Stardock to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ronfirefox taken from his Stardock customer service problem that occurred on November 9th, 2017.
Stardock
2.33 of 5 stars | 3 reviews
~ronfirefox's Stardock Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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