State Fund carried my workman's compensation po...
A State Fund customer review by GetHuman user ~disgruntled from November 24th, 2017
Background on ~disgruntled's case
GetHuman: ~disgruntled - can you tell our other State Fund customers when your case took place?
~disgruntled: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to State Fund, and if so, how?
GetHuman: And which of these common State Fund customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled a list of common State Fund problems)
~disgruntled: "Coverage question" was why I was trying to call.
~disgruntled's review of State Fund customer service
GetHuman: So how would you sum up your experience for GetHuman's State Fund customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled: State Fund carried my workman's compensation policy. They cancelled and made it impossible for me to renew because I sent my payment withe the wrong payment stub. They are a beuracratic nightmare. I have been trying to resolve for over a year now and get absolutely no assistance. They are awful.
GetHuman: Let's quantify your experience contacting State Fund. On a scale of 1 to 5, how easy is it go get help on a State Fund problem?
~disgruntled: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled: I'd give them a four out of five on communication.
GetHuman: And what about State Fund's ability to quickly and effectively address your problem?
~disgruntled: For that I would say three out of five.
GetHuman: And finally- any advice for other State Fund customers?
~disgruntled: Call them early in the day or late. Don't forget any personal or account information you might need for State Fund to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled taken from his State Fund customer service problem that occurred on November 20th, 2017.
State Fund
1.00 of 5 stars | 3 reviews
~disgruntled's State Fund Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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