State of Rhode Island Division of Taxation: I was put on hold for ** mins. then hung up on...

A State of Rhode Island Division of Taxation customer review by GetHuman user ~franr52 from November 27th, 2017

Background on ~franr52's case

GetHuman: ~franr52 - can you tell our other State of Rhode Island Division of Taxation customers when your case took place?
~franr52: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to State of Rhode Island Division of Taxation, and if so, how?
~franr52: I used the 401-574-8941 number I found for on the GetHuman State of Rhode Island Division of Taxation customer phone number page I was on: State of Rhode Island Division of Taxation Customer Service Phone Number
GetHuman: And which of these common State of Rhode Island Division of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows ~franr52 a list of common State of Rhode Island Division of Taxation problems)
~franr52: "None of those really matches why I wanted to call State of Rhode Island Division of Taxation that day." was why I was trying to call.

~franr52's review of State of Rhode Island Division of Taxation customer service

GetHuman: So how would you sum up your experience for GetHuman's State of Rhode Island Division of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~franr52: I was put on hold for ** mins. then hung up on. All I want to know is I have to fill out tax forms since the IRS states I do not. I get social security and received ****.** for ***** my phone * is***- ****
GetHuman: Let's quantify your experience contacting State of Rhode Island Division of Taxation. On a scale of 1 to 5, how easy is it go get help on a State of Rhode Island Division of Taxation problem?
~franr52: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~franr52: I'd give them a three out of five on communication.
GetHuman: And what about State of Rhode Island Division of Taxation's ability to quickly and effectively address your problem?
~franr52: For that I would say two out of five.
GetHuman: And finally- any advice for other State of Rhode Island Division of Taxation customers?
~franr52: Call them early in the day or late. Don't forget any personal or account information you might need for State of Rhode Island Division of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~franr52 taken from his State of Rhode Island Division of Taxation customer service problem that occurred on November 18th, 2017.

State of Rhode Island Division of Taxation

1.00 of 5 stars | 7 reviews

~franr52's State of Rhode Island Division of Taxation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like State of Rhode Island Division of Taxation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with State of Rhode Island Division of Taxation in any way.

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