Steam Carpet & Upholstery Cleaning: No one answered. Phone just rang and rang. Af...
A Steam Carpet & Upholstery Cleaning customer review by GetHuman user ~Mrvassal from November 11th, 2017
Background on ~Mrvassal's case
GetHuman: ~Mrvassal - can you tell our other Steam Carpet & Upholstery Cleaning customers when your case took place?
~Mrvassal: Yeah. It was evening, on November 3rd.
GetHuman: Did you reach out to Steam Carpet & Upholstery Cleaning, and if so, how?
GetHuman: And which of these common Steam Carpet & Upholstery Cleaning customer issues best describes the reason you wanted to talk to them?
(Shows ~Mrvassal a list of common Steam Carpet & Upholstery Cleaning problems)
~Mrvassal: "None of those really matches why I wanted to call Steam Carpet & Upholstery Cleaning that day." was why I was trying to call.
~Mrvassal's review of Steam Carpet & Upholstery Cleaning customer service
GetHuman: So how would you sum up your experience for GetHuman's Steam Carpet & Upholstery Cleaning customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mrvassal: No one answered. Phone just rang and rang. After a couple minutes it auto-disconnected. So now I'm at ** days unable to play the games I bought (and counting), and four days since I had any response from online Steam CS. Take my advice - avoid Steam like the plague.
GetHuman: Let's quantify your experience contacting Steam Carpet & Upholstery Cleaning. On a scale of 1 to 5, how easy is it go get help on a Steam Carpet & Upholstery Cleaning problem?
~Mrvassal: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mrvassal: I'd give them a three out of five on communication.
GetHuman: And what about Steam Carpet & Upholstery Cleaning's ability to quickly and effectively address your problem?
~Mrvassal: For that I would say four out of five.
GetHuman: And finally- any advice for other Steam Carpet & Upholstery Cleaning customers?
~Mrvassal: Call them early in the day or late. Don't forget any personal or account information you might need for Steam Carpet & Upholstery Cleaning to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mrvassal taken from his Steam Carpet & Upholstery Cleaning customer service problem that occurred on November 3rd, 2017.
Steam Carpet & Upholstery Cleaning
1.80 of 5 stars | 2 reviews
~Mrvassal's Steam Carpet & Upholstery Cleaning Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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