Stuartweitzman.com: they sent me a pair of shoes that has clear def...
A Stuartweitzman.com customer review by GetHuman user GetHuman-193983 from November 26th, 2017
Background on GetHuman-193983's case
GetHuman: GetHuman-193983 - can you tell our other Stuartweitzman.com customers when your case took place?
GetHuman-193983: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to Stuartweitzman.com, and if so, how?
GetHuman: And which of these common Stuartweitzman.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-193983 a list of common Stuartweitzman.com problems)
GetHuman-193983: "Returns" was why I was trying to call.
GetHuman-193983's review of Stuartweitzman.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Stuartweitzman.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-193983: they sent me a pair of shoes that has clear defect. called them, they promise they will took care, i sent the shoes back.*guess what, they send back to me the defect ones that i sent to then weeks ago.*SW WHAT A LIAR!
GetHuman: Let's quantify your experience contacting Stuartweitzman.com. On a scale of 1 to 5, how easy is it go get help on a Stuartweitzman.com problem?
GetHuman-193983: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-193983: I'd give them a one out of five on communication.
GetHuman: And what about Stuartweitzman.com's ability to quickly and effectively address your problem?
GetHuman-193983: For that I would say one out of five.
GetHuman: And finally- any advice for other Stuartweitzman.com customers?
GetHuman-193983: Call them early in the day or late. Don't forget any personal or account information you might need for Stuartweitzman.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-193983 taken from his Stuartweitzman.com customer service problem that occurred on November 19th, 2017.
Stuartweitzman.com
1.00 of 5 stars | 6 reviews
GetHuman-193983's Stuartweitzman.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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