Sub-Zero: Immediate response to my problem. *Overnighted...
A Sub-Zero customer review by GetHuman user GetHuman-444347 from November 2nd, 2017
Background on GetHuman-444347's case
GetHuman: GetHuman-444347 - can you tell our other Sub-Zero customers when your case took place?
GetHuman-444347: Yeah. It was late at night, on October 29th.
GetHuman: Did you reach out to Sub-Zero, and if so, how?
GetHuman: And which of these common Sub-Zero customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-444347 a list of common Sub-Zero problems)
GetHuman-444347: "Technical support" was why I was trying to call.
GetHuman-444347's review of Sub-Zero customer service
GetHuman: So how would you sum up your experience for GetHuman's Sub-Zero customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-444347: Immediate response to my problem. *Overnighted several parts and contacted the repair service agent.*They were there the next morning to repair.*Excellent customer sservice.
GetHuman: Let's quantify your experience contacting Sub-Zero. On a scale of 1 to 5, how easy is it go get help on a Sub-Zero problem?
GetHuman-444347: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-444347: I'd give them a five out of five on communication.
GetHuman: And what about Sub-Zero's ability to quickly and effectively address your problem?
GetHuman-444347: For that I would say five out of five.
GetHuman: And finally- any advice for other Sub-Zero customers?
GetHuman-444347: Call them early in the day or late. Don't forget any personal or account information you might need for Sub-Zero to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-444347 taken from his Sub-Zero customer service problem that occurred on October 29th, 2017.
Sub-Zero
5.00 of 5 stars | 7 reviews
GetHuman-444347's Sub-Zero Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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