Summit Audio Inc: I have sent * emails and * messages and have ha...
A Summit Audio Inc customer review by GetHuman user GetHuman-354113 from November 4th, 2017
Background on GetHuman-354113's case
GetHuman: GetHuman-354113 - can you tell our other Summit Audio Inc customers when your case took place?
GetHuman-354113: Yup. It was afternoon, on October 31st.
GetHuman: Did you reach out to Summit Audio Inc, and if so, how?
GetHuman: And which of these common Summit Audio Inc customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-354113 a list of common Summit Audio Inc problems)
GetHuman-354113: "Technical support" was why I was trying to call.
GetHuman-354113's review of Summit Audio Inc customer service
GetHuman: So how would you sum up your experience for GetHuman's Summit Audio Inc customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-354113: I have sent * emails and * messages and have has no response on either....Can someone tell me how to get a hold of somebody at Summit?
GetHuman: Let's quantify your experience contacting Summit Audio Inc. On a scale of 1 to 5, how easy is it go get help on a Summit Audio Inc problem?
GetHuman-354113: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-354113: I'd give them a two out of five on communication.
GetHuman: And what about Summit Audio Inc's ability to quickly and effectively address your problem?
GetHuman-354113: For that I would say three out of five.
GetHuman: And finally- any advice for other Summit Audio Inc customers?
GetHuman-354113: Call them early in the day or late. Don't forget any personal or account information you might need for Summit Audio Inc to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-354113 taken from his Summit Audio Inc customer service problem that occurred on October 31st, 2017.
Summit Audio Inc
1.00 of 5 stars | 32 reviews
GetHuman-354113's Summit Audio Inc Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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