SunBeam: Long time ago my mother purchased SER **-**** T...
A SunBeam customer review by GetHuman user GetHuman-nisarbuk from December 7th, 2017
Background on GetHuman-nisarbuk's case
GetHuman: GetHuman-nisarbuk - can you tell our other SunBeam customers when your case took place?
GetHuman-nisarbuk: Yeah. It was morning, on November 28th.
GetHuman: Did you reach out to SunBeam, and if so, how?
GetHuman: And which of these common SunBeam customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nisarbuk a list of common SunBeam problems)
GetHuman-nisarbuk: "Repairs" was why I was trying to call.
GetHuman-nisarbuk's review of SunBeam customer service
GetHuman: So how would you sum up your experience for GetHuman's SunBeam customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nisarbuk: Long time ago my mother purchased SER **-**** Type *** Sunbeam Fryer
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-nisarbuk: This was kept for me until marriage. She died and I could not find the user's manual. It is a beautiful thing and I don't want to part with it. You know why? A remembrance. I shall feel mighty proud if you could help me with a user's manual. Please.......
GetHuman: Let's quantify your experience contacting SunBeam. On a scale of 1 to 5, how easy is it go get help on a SunBeam problem?
GetHuman-nisarbuk: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nisarbuk: I'd give them a one out of five on communication.
GetHuman: And what about SunBeam's ability to quickly and effectively address your problem?
GetHuman-nisarbuk: For that I would say one out of five.
GetHuman: And finally- any advice for other SunBeam customers?
GetHuman-nisarbuk: Call them early in the day or late. Don't forget any personal or account information you might need for SunBeam to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nisarbuk taken from his SunBeam customer service problem that occurred on November 28th, 2017.
SunBeam
-1.00 of 5 stars | 32 reviews
GetHuman-nisarbuk's SunBeam Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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