Superjeweler.com: I ordered a bracelet, but did not get the free...
A Superjeweler.com customer review by GetHuman user GetHuman-cobblest from December 7th, 2017
Background on GetHuman-cobblest's case
GetHuman: GetHuman-cobblest - can you tell our other Superjeweler.com customers when your case took place?
GetHuman-cobblest: Sure. It was evening, on December 2nd.
GetHuman: Did you reach out to Superjeweler.com, and if so, how?
GetHuman: And which of these common Superjeweler.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cobblest a list of common Superjeweler.com problems)
GetHuman-cobblest: "Track order" was why I was trying to call.
GetHuman-cobblest's review of Superjeweler.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Superjeweler.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cobblest: I ordered a bracelet, but did not get the free earrings that come with it
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-cobblest: On Brads list it says the bracelet comes with free earrings..diamond ones *** dollar value free
GetHuman: Let's quantify your experience contacting Superjeweler.com. On a scale of 1 to 5, how easy is it go get help on a Superjeweler.com problem?
GetHuman-cobblest: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cobblest: I'd give them a five out of five on communication.
GetHuman: And what about Superjeweler.com's ability to quickly and effectively address your problem?
GetHuman-cobblest: For that I would say five out of five.
GetHuman: And finally- any advice for other Superjeweler.com customers?
GetHuman-cobblest: Call them early in the day or late. Don't forget any personal or account information you might need for Superjeweler.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cobblest taken from his Superjeweler.com customer service problem that occurred on December 2nd, 2017.
Superjeweler.com
5.00 of 5 stars | 1 reviews
GetHuman-cobblest's Superjeweler.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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