Supervalu Inc.: Needed a expiration date on canned food. Got r...
A Supervalu Inc. customer review by GetHuman user ~SusieR from November 15th, 2017
Background on ~SusieR's case
GetHuman: ~SusieR - can you tell our other Supervalu Inc. customers when your case took place?
~SusieR: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Supervalu Inc., and if so, how?
GetHuman: And which of these common Supervalu Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~SusieR a list of common Supervalu Inc. problems)
~SusieR: "Where to buy" was why I was trying to call.
~SusieR's review of Supervalu Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Supervalu Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SusieR: Needed a expiration date on canned food. Got right through. Only hold time was while she looked up the code on the can. She couldn't figure out the exp date and offered to have someone get bk to me in * business days. Oh well- she tried...
GetHuman: Let's quantify your experience contacting Supervalu Inc.. On a scale of 1 to 5, how easy is it go get help on a Supervalu Inc. problem?
~SusieR: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SusieR: I'd give them a five out of five on communication.
GetHuman: And what about Supervalu Inc.'s ability to quickly and effectively address your problem?
~SusieR: For that I would say five out of five.
GetHuman: And finally- any advice for other Supervalu Inc. customers?
~SusieR: Call them early in the day or late. Don't forget any personal or account information you might need for Supervalu Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SusieR taken from his Supervalu Inc. customer service problem that occurred on November 8th, 2017.
Supervalu Inc.
4.00 of 5 stars | 1 reviews
~SusieR's Supervalu Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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