Swann Technologies: high quantity of calls..... phht yer ok...*nice...
A Swann Technologies customer review by GetHuman user GetHuman-382518 from November 28th, 2017
Background on GetHuman-382518's case
GetHuman: GetHuman-382518 - can you tell our other Swann Technologies customers when your case took place?
GetHuman-382518: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Swann Technologies, and if so, how?
GetHuman: And which of these common Swann Technologies customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-382518 a list of common Swann Technologies problems)
GetHuman-382518: "Complaint" was why I was trying to call.
GetHuman-382518's review of Swann Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's Swann Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-382518: high quantity of calls..... phht yer ok...*nice music tho. **.**- over ** mins but bias system only allows ** as max..
GetHuman: Let's quantify your experience contacting Swann Technologies. On a scale of 1 to 5, how easy is it go get help on a Swann Technologies problem?
GetHuman-382518: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-382518: I'd give them a three out of five on communication.
GetHuman: And what about Swann Technologies's ability to quickly and effectively address your problem?
GetHuman-382518: For that I would say five out of five.
GetHuman: And finally- any advice for other Swann Technologies customers?
GetHuman-382518: Call them early in the day or late. Don't forget any personal or account information you might need for Swann Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-382518 taken from his Swann Technologies customer service problem that occurred on November 18th, 2017.
Swann Technologies
3.00 of 5 stars | 12 reviews
GetHuman-382518's Swann Technologies Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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