Swansonvitamins.com: Your phone was not in working order. I want to...
A Swansonvitamins.com customer review by GetHuman user GetHuman-seteache from December 8th, 2017
Background on GetHuman-seteache's case
GetHuman: GetHuman-seteache - can you tell our other Swansonvitamins.com customers when your case took place?
GetHuman-seteache: Yes I can. It was morning, on December 7th.
GetHuman: Did you reach out to Swansonvitamins.com, and if so, how?
GetHuman: And which of these common Swansonvitamins.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-seteache a list of common Swansonvitamins.com problems)
GetHuman-seteache: "Warranty claim" was why I was trying to call.
GetHuman-seteache's review of Swansonvitamins.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Swansonvitamins.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-seteache: Your phone was not in working order. I want to cancel an automatic renewal of Super Collegen*C Ty * & **
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-seteache: I do not want an automatic renewal of NeoCell Super Collagen*C. I'll order it when I'm out.
GetHuman: Let's quantify your experience contacting Swansonvitamins.com. On a scale of 1 to 5, how easy is it go get help on a Swansonvitamins.com problem?
GetHuman-seteache: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-seteache: I'd give them a one out of five on communication.
GetHuman: And what about Swansonvitamins.com's ability to quickly and effectively address your problem?
GetHuman-seteache: For that I would say four out of five.
GetHuman: And finally- any advice for other Swansonvitamins.com customers?
GetHuman-seteache: Call them early in the day or late. Don't forget any personal or account information you might need for Swansonvitamins.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-seteache taken from his Swansonvitamins.com customer service problem that occurred on December 7th, 2017.
Swansonvitamins.com
1.00 of 5 stars | 6 reviews
GetHuman-seteache's Swansonvitamins.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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