Sweetwater.com: If i didn't really need advice i would never ca...
A Sweetwater.com customer review by GetHuman user GetHuman-169228 from November 17th, 2017
Background on GetHuman-169228's case
GetHuman: GetHuman-169228 - can you tell our other Sweetwater.com customers when your case took place?
GetHuman-169228: Yup. It was evening, on November 7th.
GetHuman: Did you reach out to Sweetwater.com, and if so, how?
GetHuman: And which of these common Sweetwater.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-169228 a list of common Sweetwater.com problems)
GetHuman-169228: "Warranty claim" was why I was trying to call.
GetHuman-169228's review of Sweetwater.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Sweetwater.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-169228: If i didn't really need advice i would never call you again. I spent a lot of $$$ with you guys and your phone service *****
GetHuman: Let's quantify your experience contacting Sweetwater.com. On a scale of 1 to 5, how easy is it go get help on a Sweetwater.com problem?
GetHuman-169228: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-169228: I'd give them a one out of five on communication.
GetHuman: And what about Sweetwater.com's ability to quickly and effectively address your problem?
GetHuman-169228: For that I would say one out of five.
GetHuman: And finally- any advice for other Sweetwater.com customers?
GetHuman-169228: Call them early in the day or late. Don't forget any personal or account information you might need for Sweetwater.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-169228 taken from his Sweetwater.com customer service problem that occurred on November 7th, 2017.
Sweetwater.com
1.00 of 5 stars | 1 reviews
GetHuman-169228's Sweetwater.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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