Swimsuitsforall.com: I have no idea where this negative feedback is...
A Swimsuitsforall.com customer review by GetHuman user ~Joan Severs from November 24th, 2017
Background on ~Joan Severs's case
GetHuman: ~Joan Severs - can you tell our other Swimsuitsforall.com customers when your case took place?
~Joan Severs: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Swimsuitsforall.com, and if so, how?
GetHuman: And which of these common Swimsuitsforall.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Joan Severs a list of common Swimsuitsforall.com problems)
~Joan Severs: "Overcharge/Strange charge" was why I was trying to call.
~Joan Severs's review of Swimsuitsforall.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Swimsuitsforall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joan Severs: I have no idea where this negative feedback is coming from. I had such a wonderful experience ordering from swimsuitsforall. I was having trouble placing my order when I called the Customer Service line. Their Rep Roxanne helped me place the entire order! I couldn't believe how fast and efficiently it was done!
GetHuman: Let's quantify your experience contacting Swimsuitsforall.com. On a scale of 1 to 5, how easy is it go get help on a Swimsuitsforall.com problem?
~Joan Severs: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joan Severs: I'd give them a one out of five on communication.
GetHuman: And what about Swimsuitsforall.com's ability to quickly and effectively address your problem?
~Joan Severs: For that I would say four out of five.
GetHuman: And finally- any advice for other Swimsuitsforall.com customers?
~Joan Severs: Call them early in the day or late. Don't forget any personal or account information you might need for Swimsuitsforall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joan Severs taken from his Swimsuitsforall.com customer service problem that occurred on November 15th, 2017.