SwissColony.com: I was given a threatening bill with a nasty ren...

A SwissColony.com customer review by GetHuman user ~Pam from November 27th, 2017

Background on ~Pam's case

GetHuman: ~Pam - can you tell our other SwissColony.com customers when your case took place?
~Pam: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to SwissColony.com, and if so, how?
~Pam: I used the 800-544-9036 number I found for on the GetHuman SwissColony.com customer phone number page I was on: SwissColony.com Customer Service Phone Number
GetHuman: And which of these common SwissColony.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pam a list of common SwissColony.com problems)
~Pam: "Change order" was why I was trying to call.

~Pam's review of SwissColony.com customer service

GetHuman: So how would you sum up your experience for GetHuman's SwissColony.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pam: I was given a threatening bill with a nasty renark which I did not appreciate. Now turned over to lawyer. Being that I legally disabled. Your company did not even fifer me any help. Other companies do. I will never do business ever again with you company. I will tell all disabled people not to do business.with Swiss Colony.
GetHuman: Let's quantify your experience contacting SwissColony.com. On a scale of 1 to 5, how easy is it go get help on a SwissColony.com problem?
~Pam: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pam: I'd give them a four out of five on communication.
GetHuman: And what about SwissColony.com's ability to quickly and effectively address your problem?
~Pam: For that I would say three out of five.
GetHuman: And finally- any advice for other SwissColony.com customers?
~Pam: Call them early in the day or late. Don't forget any personal or account information you might need for SwissColony.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pam taken from his SwissColony.com customer service problem that occurred on November 21st, 2017.

SwissColony.com

1.00 of 5 stars | 7 reviews

~Pam's SwissColony.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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