Switchhits.com: Made a *** dollar order for plates. Received P...
A Switchhits.com customer review by GetHuman user ~Mimi from November 18th, 2017
Background on ~Mimi's case
GetHuman: ~Mimi - can you tell our other Switchhits.com customers when your case took place?
~Mimi: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Switchhits.com, and if so, how?
GetHuman: And which of these common Switchhits.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mimi a list of common Switchhits.com problems)
~Mimi: "Warranty claim" was why I was trying to contact.
~Mimi's review of Switchhits.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Switchhits.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mimi: Made a *** dollar order for plates. Received PLASTIC screws which totally didn't work. Also they have no phone number.
GetHuman: Let's quantify your experience contacting Switchhits.com. On a scale of 1 to 5, how easy is it go get help on a Switchhits.com problem?
~Mimi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mimi: I'd give them a four out of five on communication.
GetHuman: And what about Switchhits.com's ability to quickly and effectively address your problem?
~Mimi: For that I would say five out of five.
GetHuman: And finally- any advice for other Switchhits.com customers?
~Mimi: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Switchhits.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mimi taken from his Switchhits.com customer service problem that occurred on November 13th, 2017.
Switchhits.com
4.00 of 5 stars | 3 reviews
~Mimi's Switchhits.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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