Synchrony Bank: Just wanted to know what income put in by Lord...

A Synchrony Bank customer review by GetHuman user ~Judy eve from November 28th, 2017

Background on ~Judy eve's case

GetHuman: ~Judy eve - can you tell our other Synchrony Bank customers when your case took place?
~Judy eve: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
~Judy eve: I used the 800-250-5411 number I found for on the GetHuman Synchrony Bank customer phone number page I was on: Synchrony Bank Customer Service Phone Number
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Judy eve a list of common Synchrony Bank problems)
~Judy eve: "Overcharge on Account" was why I was trying to call.

~Judy eve's review of Synchrony Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judy eve: Just wanted to know what income put in by Lord and Taylor when applying to re-open credit card , salesperson mis understood income not *** but ***,*** ** yr at Chase and retired in Dec ****
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Judy eve: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judy eve: I'd give them a one out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Judy eve: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Judy eve: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judy eve taken from his Synchrony Bank customer service problem that occurred on November 22nd, 2017.

Synchrony Bank

2.75 of 5 stars | 223 reviews

~Judy eve's Synchrony Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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