Synchrony Bank: Need persons of English in AMERICA to answer ph...
A Synchrony Bank customer review by GetHuman user ~Sally Sue from November 21st, 2017
Background on ~Sally Sue's case
GetHuman: ~Sally Sue - can you tell our other Synchrony Bank customers when your case took place?
~Sally Sue: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Sally Sue a list of common Synchrony Bank problems)
~Sally Sue: "Setup an account" was why I was trying to call.
~Sally Sue's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sally Sue: Need persons of English in AMERICA to answer phone. I am hard of hearing, and although it was hard to hear him over a cell, he was kind, and helped me by giving me a number to their insurance dept for debt security which the company that I wanted to purchase from with my approved loan by GE loan didn't offer! They should offer debt security if they deal with large purchases.
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Sally Sue: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sally Sue: I'd give them a five out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Sally Sue: For that I would say four out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Sally Sue: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sally Sue taken from his Synchrony Bank customer service problem that occurred on November 15th, 2017.