Synchrony Bank: Would not let me change my e mail address, or l...
A Synchrony Bank customer review by GetHuman user ~Calm Sailor from November 23rd, 2017
Background on ~Calm Sailor's case
GetHuman: ~Calm Sailor - can you tell our other Synchrony Bank customers when your case took place?
~Calm Sailor: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Calm Sailor a list of common Synchrony Bank problems)
~Calm Sailor: "Account Access" was why I was trying to call.
~Calm Sailor's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Calm Sailor: Would not let me change my e mail address, or let me change to paper billing versus on line paperless.
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Calm Sailor: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Calm Sailor: I'd give them a five out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Calm Sailor: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Calm Sailor: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Calm Sailor taken from his Synchrony Bank customer service problem that occurred on November 17th, 2017.