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T-Mobile (UK): They might be the biggest, got to be the worst...

A T-Mobile (UK) customer review by GetHuman user ~Fed up with EE from November 24th, 2017

Background on ~Fed up with EE's case

GetHuman: ~Fed up with EE - can you tell our other T-Mobile (UK) customers when your case took place?

~Fed up with EE: Sure. It was late at night, on November 19th.

GetHuman: Did you reach out to T-Mobile (UK), and if so, how?

~Fed up with EE: I used the 0170 731 5000 number I found for on the GetHuman T-Mobile (UK) customer phone number page I was on: T-Mobile (UK) Customer Service Phone Number

GetHuman: And which of these common T-Mobile (UK) customer issues best describes the reason you wanted to talk to them?

(Shows ~Fed up with EE a list of common T-Mobile (UK) problems)

~Fed up with EE: "Technical support" was why I was trying to call.

~Fed up with EE's review of T-Mobile (UK) customer service

GetHuman: So how would you sum up your experience for GetHuman's T-Mobile (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Fed up with EE: They might be the biggest, got to be the worst to deal with! Bring back Orange they were great to deal with. I'm leaving them

GetHuman: Let's quantify your experience contacting T-Mobile (UK). On a scale of 1 to 5, how easy is it go get help on a T-Mobile (UK) problem?

~Fed up with EE: I'd give them a one out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Fed up with EE: I'd give them a two out of five on communication.

GetHuman: And what about T-Mobile (UK)'s ability to quickly and effectively address your problem?

~Fed up with EE: For that I would say three out of five.

GetHuman: And finally- any advice for other T-Mobile (UK) customers?

~Fed up with EE: Call them early in the day or late. Don't forget any personal or account information you might need for T-Mobile (UK) to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Fed up with EE taken from his T-Mobile (UK) customer service problem that occurred on November 19th, 2017.

T-Mobile (UK)

2.32 of 5 stars | 132 reviews

T-Mobile (UK) Reviews T-Mobile (UK)'s Phone Number All T-Mobile (UK) contact info

~Fed up with EE's T-Mobile (UK) Review

Difficulty of finding help

1 out of 5 stars

Quality of communication

2 out of 5 stars

Timeliness and professionalism

3 out of 5 stars

Overall customer service rating

2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like T-Mobile (UK), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with T-Mobile (UK) in any way.

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A phone company that you cannot call,*thats great that is,what a...Absolute wanks need someone ego can speak English and actually un...Tried to charge me ***£** for my puk code to access my own phone...went and selected cancellations, answered immediately. then had t...just because i wanted to change network they were very obstuctive...could not even get through to a customer service advisor- where h...Maybe I was lucky with the time of say I called but I got through...

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