TRS Recovery Services: HOW ARE WE SUPPOSE TO TAKE CARE OF THIS MATTER...
A TRS Recovery Services customer review by GetHuman user GetHuman-15707 from November 23rd, 2017
Background on GetHuman-15707's case
GetHuman: GetHuman-15707 - can you tell our other TRS Recovery Services customers when your case took place?
GetHuman-15707: Yeah. It was late at night, on November 13th.
GetHuman: Did you reach out to TRS Recovery Services, and if so, how?
GetHuman: And which of these common TRS Recovery Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-15707 a list of common TRS Recovery Services problems)
GetHuman-15707: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-15707's review of TRS Recovery Services customer service
GetHuman: So how would you sum up your experience for GetHuman's TRS Recovery Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-15707: HOW ARE WE SUPPOSE TO TAKE CARE OF THIS MATTER WHEN YOU **CANNOT*** REACH ANYONE BY PHONE OR THE INTERNET??????
GetHuman: Let's quantify your experience contacting TRS Recovery Services. On a scale of 1 to 5, how easy is it go get help on a TRS Recovery Services problem?
GetHuman-15707: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-15707: I'd give them a one out of five on communication.
GetHuman: And what about TRS Recovery Services's ability to quickly and effectively address your problem?
GetHuman-15707: For that I would say one out of five.
GetHuman: And finally- any advice for other TRS Recovery Services customers?
GetHuman-15707: Call them early in the day or late. Don't forget any personal or account information you might need for TRS Recovery Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-15707 taken from his TRS Recovery Services customer service problem that occurred on November 13th, 2017.