TRS Recovery Services: There is no possible way to talk to a human. I...
A TRS Recovery Services customer review by GetHuman user ~fedupinnebraska from November 19th, 2017
Background on ~fedupinnebraska's case
GetHuman: ~fedupinnebraska - can you tell our other TRS Recovery Services customers when your case took place?
~fedupinnebraska: Sure. It was evening, on November 12th.
GetHuman: Did you reach out to TRS Recovery Services, and if so, how?
GetHuman: And which of these common TRS Recovery Services customer issues best describes the reason you wanted to talk to them?
(Shows ~fedupinnebraska a list of common TRS Recovery Services problems)
~fedupinnebraska: "Setup service" was why I was trying to call.
~fedupinnebraska's review of TRS Recovery Services customer service
GetHuman: So how would you sum up your experience for GetHuman's TRS Recovery Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fedupinnebraska: There is no possible way to talk to a human. I called them between their business hours according to the recording, but it said they are closed.
GetHuman: Let's quantify your experience contacting TRS Recovery Services. On a scale of 1 to 5, how easy is it go get help on a TRS Recovery Services problem?
~fedupinnebraska: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fedupinnebraska: I'd give them a three out of five on communication.
GetHuman: And what about TRS Recovery Services's ability to quickly and effectively address your problem?
~fedupinnebraska: For that I would say four out of five.
GetHuman: And finally- any advice for other TRS Recovery Services customers?
~fedupinnebraska: Call them early in the day or late. Don't forget any personal or account information you might need for TRS Recovery Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fedupinnebraska taken from his TRS Recovery Services customer service problem that occurred on November 12th, 2017.