Taco Bell: I order * cheese quesadillas to go *Walk in...
A Taco Bell customer review by GetHuman user ~Chuck from November 18th, 2017
Background on ~Chuck's case
GetHuman: ~Chuck - can you tell our other Taco Bell customers when your case took place?
~Chuck: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~Chuck a list of common Taco Bell problems)
~Chuck: "Delivery problem" was why I was trying to call.
~Chuck's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chuck: I order * cheese quesadillas to go *Walk in * In the mean time I was waiting I notice every one the order in front of me was going back for one wrong items on their order * or Ingredients on theirs order that they did not what *Wen it came to my order it was the same thing I had a stake quesadilla and chiken quesadilla told the lady took my order that they where cheeses only she was arguing whit me that I order them that way I said really then y does it was on the receipt. That I only order cheeses quesadillas and found out she was the shift manager and she refuse to exchange them in till I ask for the Corporate office * then she made my food * mints pass my lunch brake did not eat them cuss the cheeses was not melted Enough
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~Chuck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chuck: I'd give them a five out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~Chuck: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~Chuck: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chuck taken from his Taco Bell customer service problem that occurred on November 13th, 2017.