Taco Bell: My order was burnt and incorrect

A Taco Bell customer review by GetHuman user GetHuman-chrisdal from December 8th, 2017

Background on GetHuman-chrisdal's case

GetHuman: GetHuman-chrisdal - can you tell our other Taco Bell customers when your case took place?
GetHuman-chrisdal: Sure. It was morning, on November 29th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman-chrisdal: I used the 800-822-6235 number I found for on the GetHuman Taco Bell customer phone number page I was on: Taco Bell Customer Service Phone Number
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-chrisdal a list of common Taco Bell problems)
GetHuman-chrisdal: "Refund" was why I was trying to call.

GetHuman-chrisdal's review of Taco Bell customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-chrisdal: My order was burnt and incorrect
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-chrisdal: Im unsatisified with my chalupas and gorditas
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
GetHuman-chrisdal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-chrisdal: I'd give them a three out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
GetHuman-chrisdal: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
GetHuman-chrisdal: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-chrisdal taken from his Taco Bell customer service problem that occurred on November 29th, 2017.

Taco Bell

2.20 of 5 stars | 121 reviews

GetHuman-chrisdal's Taco Bell Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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