Taco Cabana: I've been goin to the Taco Caban thats at...

A Taco Cabana customer review by GetHuman user GetHuman-45880 from November 22nd, 2017

Background on GetHuman-45880's case

GetHuman: GetHuman-45880 - can you tell our other Taco Cabana customers when your case took place?
GetHuman-45880: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Taco Cabana, and if so, how?
GetHuman-45880: I used the 800-357-9924 number I found for on the GetHuman Taco Cabana customer phone number page I was on: Taco Cabana Customer Service Phone Number
GetHuman: And which of these common Taco Cabana customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45880 a list of common Taco Cabana problems)
GetHuman-45880: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-45880's review of Taco Cabana customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Cabana customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45880: I've been goin to the Taco Caban thats at ***** N Mopac Expy, Austin, TX for the pass * years. There is a new manager or lady now taht works nights, I'm not sure her name but its the black lady. She always gives me a hard time for nothing & the girls she has working for her are not friendly. They never say anything or ask do i need salsa. They just give me ugly looks and a hard time. I dont complain to them about nothing or ask for crzy stuff. I will not be goin to that locan anymore.
GetHuman: Let's quantify your experience contacting Taco Cabana. On a scale of 1 to 5, how easy is it go get help on a Taco Cabana problem?
GetHuman-45880: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45880: I'd give them a one out of five on communication.
GetHuman: And what about Taco Cabana's ability to quickly and effectively address your problem?
GetHuman-45880: For that I would say two out of five.
GetHuman: And finally- any advice for other Taco Cabana customers?
GetHuman-45880: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Cabana to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45880 taken from his Taco Cabana customer service problem that occurred on November 17th, 2017.

Taco Cabana

1.00 of 5 stars | 9 reviews

GetHuman-45880's Taco Cabana Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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