Taco del Mar: Location **** is horrible. Service is awful an...
A Taco del Mar customer review by GetHuman user GetHuman-402768 from November 18th, 2017
Background on GetHuman-402768's case
GetHuman: GetHuman-402768 - can you tell our other Taco del Mar customers when your case took place?
GetHuman-402768: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Taco del Mar, and if so, how?
GetHuman: And which of these common Taco del Mar customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402768 a list of common Taco del Mar problems)
GetHuman-402768: "Cancel a reservation" was why I was trying to call.
GetHuman-402768's review of Taco del Mar customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco del Mar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402768: Location **** is horrible. Service is awful and food is not worth the money. Ordered * small cheese quesadillas and was charged for * chicken burritos. Ordered a side of rice and got about *** cup for $*.**. One of the quesadillas did not even have any cheese on *** of it. Just awful service and the pricing is very inconsistent. Paid $**.** for the meal and I ended up throwing it away.
GetHuman: Let's quantify your experience contacting Taco del Mar. On a scale of 1 to 5, how easy is it go get help on a Taco del Mar problem?
GetHuman-402768: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402768: I'd give them a one out of five on communication.
GetHuman: And what about Taco del Mar's ability to quickly and effectively address your problem?
GetHuman-402768: For that I would say three out of five.
GetHuman: And finally- any advice for other Taco del Mar customers?
GetHuman-402768: Call them early in the day or late. Don't forget any personal or account information you might need for Taco del Mar to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402768 taken from his Taco del Mar customer service problem that occurred on November 12th, 2017.
Taco del Mar
2.00 of 5 stars | 2 reviews
GetHuman-402768's Taco del Mar Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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