Tag Mobile: iam a new customer an thought I could get you o...

A Tag Mobile customer review by GetHuman user ~marie from November 26th, 2017

Background on ~marie's case

GetHuman: ~marie - can you tell our other Tag Mobile customers when your case took place?
~marie: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Tag Mobile, and if so, how?
~marie: I used the 866-959-4918 number I found for on the GetHuman Tag Mobile customer phone number page I was on: Tag Mobile Customer Service Phone Number
GetHuman: And which of these common Tag Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~marie a list of common Tag Mobile problems)
~marie: "None of those really matches why I wanted to call Tag Mobile that day." was why I was trying to call.

~marie's review of Tag Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Tag Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marie: iam a new customer an thought I could get you on the phone never happened, I was on the phone for one hour an **min. never got anyone. so now I well just find someone else for a cell phone if you cant answer your phone for people you don't need to be in business then someone else now get my business
GetHuman: Let's quantify your experience contacting Tag Mobile. On a scale of 1 to 5, how easy is it go get help on a Tag Mobile problem?
~marie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marie: I'd give them a four out of five on communication.
GetHuman: And what about Tag Mobile's ability to quickly and effectively address your problem?
~marie: For that I would say one out of five.
GetHuman: And finally- any advice for other Tag Mobile customers?
~marie: Call them early in the day or late. Don't forget any personal or account information you might need for Tag Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marie taken from his Tag Mobile customer service problem that occurred on November 19th, 2017.

Tag Mobile

2.00 of 5 stars | 24 reviews

~marie's Tag Mobile Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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