Talbots: It apparently only works if you are part of the...
A Talbots customer review by GetHuman user GetHuman-431569 from November 18th, 2017
Background on GetHuman-431569's case
GetHuman: GetHuman-431569 - can you tell our other Talbots customers when your case took place?
GetHuman-431569: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Talbots, and if so, how?
GetHuman: And which of these common Talbots customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-431569 a list of common Talbots problems)
GetHuman-431569: "Change order" was why I was trying to call.
GetHuman-431569's review of Talbots customer service
GetHuman: So how would you sum up your experience for GetHuman's Talbots customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-431569: It apparently only works if you are part of the Talbots awards program or want to get information about the program.
GetHuman: Let's quantify your experience contacting Talbots. On a scale of 1 to 5, how easy is it go get help on a Talbots problem?
GetHuman-431569: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-431569: I'd give them a three out of five on communication.
GetHuman: And what about Talbots's ability to quickly and effectively address your problem?
GetHuman-431569: For that I would say four out of five.
GetHuman: And finally- any advice for other Talbots customers?
GetHuman-431569: Call them early in the day or late. Don't forget any personal or account information you might need for Talbots to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-431569 taken from his Talbots customer service problem that occurred on November 16th, 2017.
Talbots
3.60 of 5 stars | 3 reviews
GetHuman-431569's Talbots Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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