Tampa Electric: This company is only out to make money & not pr...
A Tampa Electric customer review by GetHuman user ~annoymous customer from November 6th, 2017
Background on ~annoymous customer's case
GetHuman: ~annoymous customer - can you tell our other Tampa Electric customers when your case took place?
~annoymous customer: Sure. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Tampa Electric, and if so, how?
GetHuman: And which of these common Tampa Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~annoymous customer a list of common Tampa Electric problems)
~annoymous customer: "Setup service" was why I was trying to call.
~annoymous customer's review of Tampa Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Tampa Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoymous customer: This company is only out to make money & not provide customer service. They are not willing to help w*payment arrangements, prefer to shut off power & charge enormous fees. Worse utility comapany I have ever dealt with. Why as customers do we not have a choice on what power company to use? Worse service ever. I am willing to move to get away from this company. To all the rest....GOOD LUCK!
GetHuman: Let's quantify your experience contacting Tampa Electric. On a scale of 1 to 5, how easy is it go get help on a Tampa Electric problem?
~annoymous customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoymous customer: I'd give them a five out of five on communication.
GetHuman: And what about Tampa Electric's ability to quickly and effectively address your problem?
~annoymous customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Tampa Electric customers?
~annoymous customer: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoymous customer taken from his Tampa Electric customer service problem that occurred on November 4th, 2017.