Target Online: I spoke with a young man with a heavy accent, h...
A Target Online customer review by GetHuman user ~jeanbean from November 27th, 2017
Background on ~jeanbean's case
GetHuman: ~jeanbean - can you tell our other Target Online customers when your case took place?
~jeanbean: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~jeanbean a list of common Target Online problems)
~jeanbean: "Cancel order" was why I was trying to call.
~jeanbean's review of Target Online customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeanbean: I spoke with a young man with a heavy accent, however I understood him well and he took care of my concerns and told me how to return my item to the store. He was very pleasant.
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~jeanbean: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeanbean: I'd give them a five out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~jeanbean: For that I would say four out of five.
GetHuman: And finally- any advice for other Target Online customers?
~jeanbean: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeanbean taken from his Target Online customer service problem that occurred on November 22nd, 2017.