Target.com: I got a voice recording and within a minute it...
A Target.com customer review by GetHuman user ~Frustrated customer from November 19th, 2017
Background on ~Frustrated customer's case
GetHuman: ~Frustrated customer - can you tell our other Target.com customers when your case took place?
~Frustrated customer: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to Target.com, and if so, how?
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated customer a list of common Target.com problems)
~Frustrated customer: "Overcharge/Strange charge" was why I was trying to call.
~Frustrated customer's review of Target.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated customer: I got a voice recording and within a minute it hung up. The voice recording said they were busier than normal but to hold on if it was important. I have been unable to reach Target at any number that I have tried.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~Frustrated customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated customer: I'd give them a two out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~Frustrated customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Target.com customers?
~Frustrated customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated customer taken from his Target.com customer service problem that occurred on November 10th, 2017.