Target: DO NOT SHOP AT THE VISTA RIDGE, LEWISVILLE, TX...
A Target customer review by GetHuman user GetHuman-328071 from November 4th, 2017
Background on GetHuman-328071's case
GetHuman: GetHuman-328071 - can you tell our other Target customers when your case took place?
GetHuman-328071: Sure. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-328071 a list of common Target problems)
GetHuman-328071: "Change order" was why I was trying to call.
GetHuman-328071's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-328071: DO NOT SHOP AT THE VISTA RIDGE, LEWISVILLE, TX STORE!!!! *I shop there quite frequently for several reasons. They have always given superior customer service, the products are always of a higher quality and the atmosphere is clean. WELL NOT TONIGHT! *Last week I was there purchasing an item that I found at Wal-Mart for a cheaper price. At the checkout I told the lady about the cheaper price that I found. A manager came over and explained to me that they did price matching but only if the item was in a printed ad. Of course, I was excited to find this out. I buy all kinds of things from Target and these days, like the majority of us, I watch what I spend and try to find coupons to maximize my spending power. That day I happily purchased my item without having the price matched (because this day I did not have the printed ad). Several days later I went back and purchased just a few items that I was able to get matched because I brought in my printed ads. WELL, TONIGHT WAS DIFFERENT! At t
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-328071: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-328071: I'd give them a five out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-328071: For that I would say two out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-328071: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-328071 taken from his Target customer service problem that occurred on October 31st, 2017.