Target: I guess the words "customer satisfaction" has g...
A Target customer review by GetHuman user GetHuman-170255 from November 14th, 2017
Background on GetHuman-170255's case
GetHuman: GetHuman-170255 - can you tell our other Target customers when your case took place?
GetHuman-170255: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-170255 a list of common Target problems)
GetHuman-170255: "Change order" was why I was trying to call.
GetHuman-170255's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-170255: I guess the words "customer satisfaction" has gone "out the window" along with the level of quality of the electronics sold by Target. I bought an ACER laptop from them and within one year, had to send it back to mfg. for repairs. I have asked for a replacement, but OOOOHHH NOOOO!! It's past their ** day warranty - so buyer BEWARE!! Retailers like Target can sell electronic ****, and as long as it doesn't break within ** days, they are in the clear and WILL NOT DO A **** THING TO CORRECT THE FACT THAT THEY ARE SELLING DAMAGED GOODS!! I WILL NEVER PURCHASE AN ELECTRONIC ITEM FROM TARGET AGAIN!! AND YOU SHOULDN'T EITHER!!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-170255: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-170255: I'd give them a five out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-170255: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-170255: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-170255 taken from his Target customer service problem that occurred on November 13th, 2017.