Target: I had a complaint in one of your stores where e...
A Target customer review by GetHuman user ~hal weiner from November 27th, 2017
Background on ~hal weiner's case
GetHuman: ~hal weiner - can you tell our other Target customers when your case took place?
~hal weiner: Yup. It was morning, on November 25th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~hal weiner a list of common Target problems)
~hal weiner: "Returns" was why I was trying to call.
~hal weiner's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hal weiner: I had a complaint in one of your stores where employees didn't know if or where a product was displayed. I call your c.s. number and spoke to a Suzanne. She kept me on hold for over ** minutes. I hung up and now I will use Target only when I positively have to.
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~hal weiner: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hal weiner: I'd give them a four out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~hal weiner: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~hal weiner: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hal weiner taken from his Target customer service problem that occurred on November 25th, 2017.