I shopped at target many times. Will never do...

A Target customer review by GetHuman user GetHuman-47298 from November 25th, 2017

Background on GetHuman-47298's case

GetHuman: GetHuman-47298 - can you tell our other Target customers when your case took place?
GetHuman-47298: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman-47298: I used the 800-440-0680 number I found for on the GetHuman Target customer phone number page I was on: Target Customer Service Phone Number
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47298 a list of common Target problems)
GetHuman-47298: "Returns" was why I was trying to call.

GetHuman-47298's review of Target customer service

GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47298: I shopped at target many times. Will never do so again. I received a egift card for a Christmas gift. You can only use it online, or download it as an app to my mobile phone. Is Target so desperate that it is afraid people will only redeem the cash and shop at a more customer friendly store. I will purchase something on target.com so as to not to hurt the person who gave it to me, but I will never step foot in target again
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-47298: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47298: I'd give them a two out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-47298: For that I would say three out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-47298: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47298 taken from his Target customer service problem that occurred on November 18th, 2017.

Target

1.87 of 5 stars | 222 reviews

GetHuman-47298's Target Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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