Target: I tried calling a few different times and assum...
A Target customer review by GetHuman user ~Target Shopper from November 6th, 2017
Background on ~Target Shopper's case
GetHuman: ~Target Shopper - can you tell our other Target customers when your case took place?
~Target Shopper: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Target Shopper a list of common Target problems)
~Target Shopper: "Track an Order" was why I was trying to call.
~Target Shopper's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Target Shopper: I tried calling a few different times and assumed they must have been closed since I'd wait *** minutes and no human would answer. Finally tried again today and got through after ** minutes. It's annoying because Target offers no email address on their website. I asked and here is one in case anyone's looking: *****@***.com
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Target Shopper: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Target Shopper: I'd give them a five out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Target Shopper: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~Target Shopper: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Target Shopper taken from his Target customer service problem that occurred on November 5th, 2017.